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Products in Stock
Products in Stock

All goods displayed on our site are in stock and available for immediate shipping

In exceptional situation, we will inform you promptly and suggest appropriate alternatives.

Models which are labeled "pre-order" are still in the manufacturing process;

the estimated date of availability is displayed in the product description

Fast Shipping
Fast Shipping

France: delivery time 2 days

Germany, Belgium, Netherlands, Luxemburg: delivery time 2 - 3 days

Suisse, Italie, Grande-Bretagne, Espagne, Danemark, Suède, Finlande

Rest of Europe: 4 to 5 days

USA, Canada : 5 to 6 days

Rest of the world : 8 to 10 days

Delivery times are indicative only and may vary

Shipping Costs
Shipping Costs

Shipping costs are based on your country of residence.

To determine your shipping costs, first create an account which includes your country of residence, next you can place items you would like to purchase in your shopping cart.

Shipping costs will be automatically displayed before having to pay.

Alternatively, you can contact us and we'll calculate shipping fees for you.

Careful Packaging
Careful Packaging

Your goods will be packaged with care for maximum protection

All parcels are packaged with loving care by us here in our workshop

Fragile items are surrounded in protective foam

Our return rates for damage to goods are amongst the lowest on the market

Customer Service
Customer Service

How to contact us:

Our team is located in Vesoul, France. We can talk to you in English, German and French.

You can contact us here :

Contact form

By phone from 9 a.m. to 6 p.m.

By post:

DEFIEM - Selection RS

15 rue Robert Fontesse

70000 VESOUL

France

We Protect the Environment
We Protect the Environment

We reduce our carbon footprint and contribute to sustainable development.

We use recyclable packaging

Our foam packaging uses recycled foam offcuts which are a by product of a neighbouring business

We sort our waste. 90% of them are recycled.

Our showroom and workshop is heated by an energy efficient system. We use LED lighting

Each order is carefully packed to be as compact as possible, thereby minimizing parcel size and reducing the carbon footprint to the minimum (more compact parcels save on packing materials)

Tax and Customs
Tax and Customs

1 Are you an end user resident in the EU? You will be charged VAT but there are no customs tariffs

2. Are you a French business?

You will be charged VAT/TVA (can be recovered) but no customs tariffs

3. Is your business based in the European Union?

If you supply us with your VAT number, you pay neither VAT nor customs tariffs

While you are placing your order, enter your VAT number in the appropriate text field

4. Are you an end user or business based outside the European Union?

You are VAT exempt but customs tariffs will be charged. Note: customs duties depend on your country of origin

Ways to Pay
Ways to Pay

Credit Card

Visa

Eurocard - Mastercard

American Express

Bank Transfer

PAYPAL

Cheque (only French cheques)

Payment in 3 installments at no extra cost (via credit card depending on country)
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