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Customer reviews
All goods displayed on our site are in stock and available for immediate shipping
In exceptional situation, we will inform you promptly and suggest appropriate alternatives.
Models which are labeled "pre-order" are still in the manufacturing process;
the estimated date of availability is displayed in the product description
France: delivery time 2 days
Germany, Belgium, Netherlands, Luxemburg: delivery time 2 - 3 days
Suisse, Italie, Grande-Bretagne, Espagne, Danemark, Suède, Finlande
Rest of Europe: 4 to 5 days
USA, Canada : 5 to 6 days
Rest of the world : 8 to 10 days
Delivery times are indicative only and may vary
Shipping offered on orders worth more than 150 euros
The above shipping offer is only available in France, Germany, Belgium, Luxembourg and the Netherlands
For all other destinations, AND FOR ORDERS LESS THAN 150 €, do not hesitate to fill your basket and make a simulation of order.
The shipping costs will be calculated once you have entered your address and country of residence, and before you are requested to make the payment for your order
NOTE: Non-standard products such as display cases, armchairs, tyre chocks etc. are treated differently due to their heavy weight and/or large volume
Your goods will be packaged with care for maximum protection
All parcels are packaged with loving care by us here in our workshop
Fragile items are surrounded in protective foam
Our return rates for damage to goods are amongst the lowest on the market
How to contact us:
Our team is located in Vesoul, France. We can talk to you in English, German and French.
You can contact us here :
Contact form
By phone from 9 a.m. to 6 p.m.
By post:
DEFIEM - Selection RS
17 rue Robert Fontesse
70000 VESOUL
France
We reduce our carbon footprint and contribute to sustainable development.
We use recyclable packaging
Our foam packaging uses recycled foam offcuts which are a by product of a neighbouring business
We sort our waste. 90% of them are recycled.
Our showroom and workshop is heated by an energy efficient system. We use LED lighting
Each order is carefully packed to be as compact as possible, thereby minimizing parcel size and reducing the carbon footprint to the minimum (more compact parcels save on packing materials)
1 Are you an end user resident in the EU? You will be charged VAT but there are no customs tariffs
You will be charged VAT but there are no customs tarifs
2. Are you a French business?
You will be charged VAT/TVA (can be recovered) but no customs tariffs
3. Is your business based in the European Union?
If you supply us with your VAT number, you pay neither VAT nor customs tariffs
While you are placing your order, enter your VAT number in the appropriate text field
4. Are you an end user or business based outside the European Union?
You are VAT exempt but customs tariffs will be charged. Note: customs duties depend on your country of origin
Credit Card
Visa - Eurocard - Mastercard - American Express
Bank Transfer
PAYPAL
Cheque (only French cheques)
Payment in 4 installments (via credit card depending on country)
Number of reviews: 3224
Average rating: 4.95/5
99.3%
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Beaucoup de références. Quand on est passionné, on y trouve tout. Prix un peu cher pour le port malheureusement. Bloquant pour certains achats.
Bonjour David,
Merci pour vos commentaires encourageants.
Nous avons eu quelques remarques similaires à la vôtre concernant les frais de port. Malgré une hausse généralisée des tarifs des transporteurs depuis 2 ans expliquée par les hausses des prix de l'énergie, des prix des véhicules et des salaires, nous sommes parvenus à négocier une baisse des coûts grâce au développement de notre site. Nous intégrons actuellement les modifications dans notre système informatique. Dans quelques jours, une amélioration tarifaire ainsi que la mise en place de l'option de livraison en "relais colis" vous permettront de constater une baisse 30% à 50% des frais de livraison.
A très bientôt sur RS Selection !
L'équipe RS Selection
Seul bémol, je trouve que les frais de port sont très chers.
Sinon pour le reste rien à dire
Bonjour Sacha,
Merci pour vos commentaires encourageants.
Nous intégrons actuellement les modifications dans notre système informatique. Dans quelques jours, une amélioration tarifaire ainsi que la mise en place de l'option de livraison en "relais colis" vous permettront de constater une baisse 30% à 50% des frais de livraison.
A très bientôt sur RS Selection !
L'équipe RS Selection
For the first time I received the order without a physical receipt and without the small chocolates...
Dear Joao,
Thank you for your loyalty and your excellent review for all the products.
We are sorry for the missing chocolates. Do not hesitate to remind us this oversight adding a comment with your next order ; we'll reward you with a double chocolate ration ;-)
Enjoy your day,
Kind regards
Bertrand - RS Selection
I find the shop very efficient and generally great value. I only wish I could avoid some additional customs charges (MwsT is saved but handling fees make the cost more expensive save in the end).
Dear Alan,
Thank you very much for your global positive feedback.
We respect all the rules and laws regarding VAT & Taxes regulation.
The extra customs taxes depend on your country administration and there's nothing we can do about it.
You already save 20% VAT - that's a lot considering our competitive prices.
Thank you for your understanding and loyalty,
Kind regards
Bertrand - RS Selection
Service rapide mais forcément un peu déçu du égard à la remarque mentionnée sur la miniature S8720.
Bonjour Stéphane,
Merci pour votre avis positif
Comme vous l'avez constaté, les produits sont neufs dans leur boite originale neuve également.
La miniature n'a pas été utilisée. Notre équipe ne dispose pas assez de temps pour faire des courses dans les bureaux :-)
Concernant le film, il arrive que nous recevions des produits sans. C'est assez rare toutefois.
Merci pour votre fidélité.
A très bientôt
L'équipe RS Selection