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Customer reviews
All goods displayed on our site are in stock and available for immediate shipping
In exceptional situation, we will inform you promptly and suggest appropriate alternatives.
Models which are labeled "pre-order" are still in the manufacturing process;
the estimated date of availability is displayed in the product description
France: delivery time 2 days
Germany, Belgium, Netherlands, Luxemburg: delivery time 2 - 3 days
Suisse, Italie, Grande-Bretagne, Espagne, Danemark, Suède, Finlande
Rest of Europe: 4 to 5 days
USA, Canada : 5 to 6 days
Rest of the world : 8 to 10 days
Delivery times are indicative only and may vary
Shipping offered on orders worth more than 150 euros
The above shipping offer is only available in France, Germany, Belgium, Luxembourg and the Netherlands
For all other destinations, AND FOR ORDERS LESS THAN 150 €, do not hesitate to fill your basket and make a simulation of order.
The shipping costs will be calculated once you have entered your address and country of residence, and before you are requested to make the payment for your order
NOTE: Non-standard products such as display cases, armchairs, tyre chocks etc. are treated differently due to their heavy weight and/or large volume
Your goods will be packaged with care for maximum protection
All parcels are packaged with loving care by us here in our workshop
Fragile items are surrounded in protective foam
Our return rates for damage to goods are amongst the lowest on the market
How to contact us:
Our team is located in Vesoul, France. We can talk to you in English, German and French.
You can contact us here :
Contact form
By phone from 9 a.m. to 6 p.m.
By post:
DEFIEM - Selection RS
17 rue Robert Fontesse
70000 VESOUL
France
We reduce our carbon footprint and contribute to sustainable development.
We use recyclable packaging
Our foam packaging uses recycled foam offcuts which are a by product of a neighbouring business
We sort our waste. 90% of them are recycled.
Our showroom and workshop is heated by an energy efficient system. We use LED lighting
Each order is carefully packed to be as compact as possible, thereby minimizing parcel size and reducing the carbon footprint to the minimum (more compact parcels save on packing materials)
1 Are you an end user resident in the EU? You will be charged VAT but there are no customs tariffs
You will be charged VAT but there are no customs tarifs
2. Are you a French business?
You will be charged VAT/TVA (can be recovered) but no customs tariffs
3. Is your business based in the European Union?
If you supply us with your VAT number, you pay neither VAT nor customs tariffs
While you are placing your order, enter your VAT number in the appropriate text field
4. Are you an end user or business based outside the European Union?
You are VAT exempt but customs tariffs will be charged. Note: customs duties depend on your country of origin
Credit Card
Visa - Eurocard - Mastercard - American Express
Bank Transfer
PAYPAL
Cheque (only French cheques)
Payment in 4 installments (via credit card depending on country)
Number of reviews: 3134
Average rating: 4.95/5
99.3%
(3113 reviews)
0.5%
(15 reviews)
0.2%
(6 reviews)
(2990)
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(5)
Top Shop, Top Service
schnelle Lieferung
Geschenkverpackung mit Aufschrift für knappe 8€, darunter verstehe ich etwas Schönes! Absolut enttäuschend und eine Frechheit was da ankam! Eine Papiertüte, Wert 5 Cent, mit einer angeklebten Brotzeitplastiktüte - Inhalt drei billige Mini-Schokoladen- und eine verknickte RS Visitenkarte, mit handschriftlich „Happy Birthday“ hinten drauf! Eine bodenlose Frechheit! Diese Firma, wer auch immer hier dahinter steckt, sollte sich schämen!!! Das ist Betrug! Sogar bei der Bewertung kann man die Sterne nicht selbst vergeben! Das ist auch Betrug!
Dear Mrs Gottschalk,
Thank you for your message.
You are free to leave any comment or appreciation. Our system let you choose from 1 to 5 stars.
We are sorry that you didn't appreciate the paper that we used to wrap your gift.
At least we are happy to know that you liked the products themseves.
Regarding the chocolates, they are free bonus that we join to most of our parcels and our customers usually like them a lot. We even have some "gentle claims" from customers who didn't find them in their parcels :-)
You can read some positive comments to see that they are grantly appreciated. They have good quality but nobody ask you to eat them if you do not like them.
We will send you today a voucher of the amount of the paper gift option to compensate your disappointment.
As our team is composed by humans, maybe they didn't pay enough attention to the quality of this wrapping.
We will inform them regarding this point. Thank you for your understanding.
Bertrand - RS Selection
Livraison super rapide et petit bonus: j’ai eu l’occasion de venir sur leur stand au salon Epoqu’Auto. Ils étaient super sympa, ils n’ont pas gonflé leurs prix pour l’occasion comme d’autres, même prix que sur leur site internet, ce qui est très appréciable!
Bonjour Marjorie,
Merci pour votre message. Nous sommes heureux de vous avoir accueilli sur notre stand à Epoqu'auto Lyon
Effectivement, notre politique de prix explique aussi notre succès. Nous essayons toujours de nous placer au prix le plus bas du marché, ce qui n'est pas toujours facile avec des fabricants qui augmentent parfois leur prix. Nous ne profitons pas de hausses tarifaires ou d'événements automobiles pour modifier les prix des produits et restons toujours justes avec nos clients.
C'est ainsi que la grande communauté RS grandit et comptera très prochainement plus de 100.000 passionnés automobiles !
A très bientôt,
Bertrand - RS Selection